Reservation and cancellation policy

Reservation

A minimum of 2 nights is required to make a reservation (3 nights during long weekends with legal holidays: St-Jean, Confederation, Labor Day and Thanksgiving). A maximum of 14 nights per reservation is allowed by the system. For longer stays, please make multiple reservations.
Reservations can only be made online by following the reservation tab. For group bookings or people who need assistance, we will return calls and emails within 24-48 hours.
Exception: we guarantee a tent campsite for all travelers arriving by bicycle and staying only one night. No reservation is therefore required.
When booking, you will receive all the information you need to be able to access your campsite or accommodation quickly and without waiting.

No need to go through the reception! More time to fully enjoy your stay!

The payment of a deposit equivalent to the entire stay is required when booking a campsite.
The rate for a campsite is valid at no additional cost for 2 adults and children from the same family.

The nightly rate for a cottage or ready to camp equipment is valid for a specific number of guests. Please ensure you don’t exceed the number of guests allowed in the accommodation you rent.
The payment of a deposit equivalent to 30% of the stay is required when booking a cabin or a ready-to-camp, when the reservation is made more than 31 days from the date of arrival.
The balance of the stay will be automatically withdrawn 30 days before arrival.
Payment of a deposit equivalent to the entire stay is required when the reservation is made within 30 days of the arrival date.
All cabins and ready-to-camp are non-smoking,
All cabins and ready-to-camp, the animals are prohibited.
Anyone who violates either of these two rules will be charged a $200 fee.

Cancellation period	Campist	Ready-to-camp	Cottage
8 months to 61 days before the arrival date	20$ cancellation fee/reservation	5% cancellation fee of the stay	5% cancellation fee of the stay
60 days to 31 days before arrival date	20$ cancellation fee/reservation	30% cancellation fee of the stay	30% cancellation fee of the stay
30 days to 6 days before arrival date	20$ cancellation fee/reservation	No refund, 100% of the stay is charged	No refund, 100% of the stay is charged
5 days to 24 hours	50% cancellation fee/reservation	No refund, 100% of the stay is charged	No refund, 100% of the stay is charged
24 hours and less the arrival date	No refund, 100% of the stay is charged	No refund, 100% of the stay is charged	No refund, 100% of the stay is charged

*No transfer requests will be allowed

Time of purchase and arrival: after 4 p.m.

Departure time: before 9 a.m., the next morning, if exceeded, the 20% discount will then be charged

General Information

Express overnight stays are possible, if sites are available for rental
To benefit from the EXPRESS Night discount of 20%, you must purchase and arrive after 4 p.m. the same day, only.
You must leave before 9 a.m. the next morning.
If the departure time which is set at 9 a.m. is exceeded, you will then be charged the 20% discount granted.
If you wish to continue your stay beyond the EXPRESS Night, the 20% discount granted will be charged to you and your contract modified according to the prices in force and according to the regular reservation and cancellation policy
No cancellations will be allowed
No refunds or transfers will be allowed

Campsite

The rental price of a campsite is valid at no additional cost for a camper group of 2 adults and minor children from the same family.

*Not available for accommodation