Reservation and cancellation policy

Reservation

General information

• A minimum of 2 nights is required to make a reservation (3 nights during long weekends with legal holidays: St-Jean, Confederation, Labor Day and Thanksgiving). A maximum of 14 nights per reservation is allowed by the system. For longer stays, please make multiple reservations.
• Reservations can only be made online by following the reservation tab. For group bookings or people who need assistance, we will return calls and emails within 24-48 hours.
• Exception: we guarantee a tent campsite for all travelers arriving by bicycle and staying only one night. No reservation is therefore required.
• When booking, you will receive all the information you need to be able to access your campsite or accommodation quickly and without waiting.

No need to go through the reception!            More time to fully enjoy your stay!

Campsite

• The payment of a deposit equivalent to the entire stay is required when booking a campsite.
• The rate for a campsite is valid at no additional cost for 2 adults and children from the same family.

Cottage and ready-to-camp

• The nightly rate for a cottage or ready to camp equipment is valid for a specific number of guests. Please ensure you don’t exceed the number of guests allowed in the accommodation you rent.
• The payment of a deposit equivalent to 30% of the stay is required when booking a cabin or a ready-to-camp, when the reservation is made more than 31 days from the date of arrival.
• The balance of the stay will be automatically withdrawn 30 days before arrival.
• Payment of a deposit equivalent to the entire stay is required when the reservation is made within 30 days of the arrival date.
• All cabins and ready-to-camp are non-smoking,
• All cabins and ready-to-camp, the animals are prohibited.
• Anyone who violates either of these two rules will be charged a $200 fee.

Cancellation