Important informations

• Reservations can only be made online by following the reservation tab. For group reservations or people who need assistance, we will return calls and emails within 24-48 hours.
• For cottages, a minimum of two nights are required for a reservation
• The day prior to your arrival, you will get an email with the PIN code to access your unit.
• Please note that 3 nights are due on Labor Day and Thanksgiving
• Please note that animals are prohibited in the chalets and rooms
• The chalets and rooms are non-smoking
• Departure : 10:30 am | arrival : 4:00 p.m.
• Accommodation, the nightly rate is valid for a specific number of guests. Please ensure you don’t exceed the number of guests allowed in the accommodation you rent.
• Cancellation – for all cancellation requests, please contact us at [email protected]. We will analyze your request according to our reservation and cancellation policies. A customer service agent will contact you.
• Important: If you have any problems with your online reservation, call 1.877.338.3683 or 418.936.3563
• Please note that you will be telephoned automatically if your reservation does not meet the requested criteria